Exchange & Return Policy

We want you to love your Roguee purchase! If you’re not fully satisfied, we offer hassle-free returns and exchanges.

1. Return Eligibility

• You have [e.g., 14 or 30 days] from delivery to request a return.

• Items must be unused, unwashed, and in original packaging.

• Proof of purchase is required.

2. Non-Returnable Items

Certain products (e.g., sale items, custom orders, or hygiene-sensitive goods) are final sale and cannot be returned.

3. Exchanges

If you need to exchange for a different size or color, contact us at [your support email] before returning the original item.

4. Refunds

Once your return is received and inspected, we’ll notify you of approval or rejection.

• Approved refunds will be issued to your original payment method within 5–10 business days.

5. Damaged or Wrong Items

If you receive a damaged or incorrect item, email [your support email] within 7 days of delivery with photos for a prompt resolution.

6. Return Shipping

Customers are responsible for return shipping costs unless the item arrived defective or incorrect.